Last Updated : 08/May/2017
 

Complaints in respect of Insurance Policy



If you have any compaint or grievance against the insurance company, broker, agent, surveyor or bank representative in respect of your insurance policy, you may file your complaint with the following offices:
 
(1)     Mr. Umair Sattar Abro
         Member of Grievance Committee
         Building No. 1-B, State Life Square, I.I. Chundrigar Road, Karachi-74000, Pakistan
         PABX No. 021-32416041-45
         Direct No. 021-32410106
         Fax No. 021-32422478
         Umair@alphainsurance.com.pk
 
(2)     Federal Insurance Ombudsman
         2nd Floor, Pakistan Red Crescent Society
         Annexe Building, Plot # 197/5
         Dr. Doud Pota Road,
         Karachi.
         Phone: 021-99207761-62
         Website: www.fio.gov.pk
 
(3)     Official Coordinator, Small Disputes Resolution Committee (Islamabad)
         The Management Executive, Insurance Division,
         3rd Floor, NIC Building, 63-Jinnah Avenue,
         Blue Area, Islamabad.
         Phone: 051-9207091-4 (Ext. 439)
         Email: complaints@secp.gov.pk
 
(4)     Official Coordinator, Small Disputes Resolution Committee (Karachi)
         The Deputy Director, Specialized Companies Division,
         5th Floor, State Life Bilding No. 2,
         Wallace Road, Off. I.I. Chundrigar Road, Karachi.
         Phone: 021-32414204
         Email: complaints@secp.gov.pk
 
(5)     Official Coordinator, Small Disputes Resolution Committee (Lahore)
         The Deputy Registrar of Companies, Company Registration Office - Lahore,
         Asociate House, 3rd & 4th Floor, 7-Egerton Road, Lahore.
         Phone: 042-99204962-66 (Ext. 28)
         Email: complaints@secp.gov.pk
 
 

Urdu Versrion

 
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